Vision and Values

Our Vision

To build a nationwide hospitality family that learns, supports and flourishes, inside and outside of prison.

Our Purpose

To help our learners gain the skills, experience and motivation to make good choices.

Our Purpose

Our values apply not just to our own organisational decisions, but also restaurant operations, learner development, partner relationships, fundraising and communications. These values are practical and active, helping us make good choices that power The Right Course’s ability to deliver our purpose and achieve our vision.

Believe in Potential

  • Description: Everyone has talents, and can flourish given the right circumstances. We approach opportunities and challenges with a realistic and optimistic mindset, striving for standards and pushing for excellence whilst acknowledging the complexities of our world and sector.

  • Application: Focus on finding potential and helping it to emerge with a practical, pragmatic approach, always looking for opportunities to make a positive impact.

  • In real life: Mistakes happen! What matters is the approach you take to find a solution and learn from the experience. You’re part of the team, so stay positive and ask for help.

Prepare for Success

  • Description: We work in the real world, operating a professional learning environment with real customers. So we want to achieve great things, keeping our standards high and delivering results whatever the situation and preparation is key. We anticipate challenges, adapt to circumstances, and equip ourselves to navigate the complexities of our environment.

  • Application: Embrace a proactive approach, staying prepared for new opportunities to shine as well as potential challenges, and adjusting strategies to align with the needs of our learners and the realities of the prison environment.

  • In real life: Sometimes an incomplete delivery arrives, so you might need to adapt today’s special. Always have a few ideas up your sleeve for ways you could make sure everyone gets a delicious meal.

Serve to Grow

  • Description: We believe in the redemptive power of service. All our learners will grow by learning the art of service. We grow and learn through our experience of serving the charity’s objectives. By serving our learners, partners, and communities, we not only fulfil our mission but also foster growth and positive change.

  • Application: Approach life and work with a service-oriented mindset, actively seeking ways to contribute to the personal and professional growth of individuals involved with The Right Course.

  • In real life: The pride you get from making a customer happy by serving them well, anticipating their needs, and delivering food beyond their expectations, is a buzz that’s second to none!

Commit to Results

  • Description: We are unwavering in our dedication to our mission, learners, and partners. We strive for excellence, and our commitment is not swayed by external factors. However, we are quick to pivot our approach when needed, and we hold ourselves accountable for delivering on our promises.

  • Application: Focus on excellence by maintaining standards, and be nimble when needed to achieve the intended outcomes of our work. Ensure that our actions align with our long-term goals.

  • In real life: You can slop it on a plate and bang it down on the table or you can present it nicely with a garnish and deliver with a smile and a friendly comment, even if it’s just beans on toast.

Rewrite the Story

  • Description: Our vision extends beyond the present, aiming for a future where our learners have the personal power to thrive and contribute positively to society. We prioritise long-term impact over immediate gains.

  • Application: Make decisions with a forward-looking perspective, ensuring that our efforts contribute to the lasting success and growth of our learners and the charity. Focus on the potential in everyone and everywhere, and keep that happy ending in sight when helping people rewrite their own stories.

  • In real life: When we walk into a restaurant we often bump into past graduates from The Right Course smiling and thriving in their careers. Hospitality is one big family: and you belong.

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